Privacy Policy

Application: RunRaid
Service Provider: ProfiTeam
Effective date: 2026-10-14

This Privacy Policy describes how ProfiTeam ("Service Provider", "we", "us") collects, uses, stores, and shares information in connection with the RunRaid mobile application and related services (the "Application").

By using the Application, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Application.

1. Who we are

The Application is operated by ProfiTeam. For privacy-related requests, contact us at run.and.own@gmail.com.

2. Information we collect

Depending on how you use the Application, we may collect:

2.1. Account and profile information

• Email address and authentication credentials (email/password).
• Information from sign-in providers you choose (Google Sign-In and/or Sign in with Apple), such as email and display name.
• Display name and profile settings you provide in the Application.

2.2. Location data (precise location)

• Precise GPS location is collected while you start and continue a run, in order to record your track, calculate distance, and determine captured territory on the map.
• Location may be collected while the Application is in use and also when the Application is closed or not in use during an active run (for example, via a foreground/background location service), so that tracking continues if you lock the screen or switch apps.
• We do not use location data for advertising. Location is used only to provide core running, tracking, and territory features, and related diagnostics described below.

2.3. Run, track, and territory data

• Run history (for example start/end time, distance, duration).
• GPS track points associated with a run.
• Territory data derived from your track (H3 cells / map polygons), which may be visible to other users of the Application as part of the shared map, unless a run is marked as hidden where that feature is available.

2.4. Support and communications

• Information you submit through the in-app support form or by email (message content, contact details, and related metadata needed to handle your request).

2.5. Diagnostics and device/technical data

• Crash logs and diagnostic information via Firebase Crashlytics (for example app state, device/OS information, and error details).
• App usage analytics via Firebase Analytics (for example screen views and in-app events).
• Optional GPS diagnostics data (local device storage and, when enabled for troubleshooting, upload to Firebase Storage) to investigate tracking quality issues.
• Technical data needed to operate the service (for example app version, authentication identifiers, and server logs).

2.6. Local data on your device

• Drafts of an unfinished run and related GPS/diagnostic data may be stored locally (for example in SQLite) to restore a session after an interruption or crash.

3. How we use information

We use the information above to:

• Create and manage your account and authenticate you.
• Provide core features: GPS tracking of runs, statistics, map display, and territory capture/sharing.
• Continue location tracking during an active run while the app is in the background or the device screen is locked.
• Respond to support requests and account-deletion requests.
• Monitor stability, fix bugs, and improve the Application.
• Enforce our Terms, prevent abuse, and comply with legal obligations.
• Notify you about important service changes where required.

4. How we share information

We do not sell your personal data. We may share information with service providers that process data on our behalf to operate the Application:

These providers process data under their own terms and privacy policies. Relevant links include:

• Google Privacy Policy
• Firebase Privacy and Security
• Yandex Privacy Policy
• Apple Privacy Policy

Territory and related map data associated with runs may be visible to other users inside the Application as part of the shared gameplay map. We may also disclose information if required by law, legal process, or to protect the rights, safety, and security of users or the Service Provider.

5. Data retention

• Account, profile, run history, tracks, and territory data are retained while your account remains active and as needed to provide the service.
• After an account deletion request is completed, associated account and run/territory data are deleted or anonymized as described in our account deletion page.
• Crash and analytics logs are typically retained for a limited period (for example up to 90 days) and then deleted or anonymized, subject to the retention settings of the relevant provider.
• Local draft/diagnostic data remains on your device until cleared by the Application, overwritten, or removed when you uninstall the app (subject to OS behavior).

6. Account and data deletion

You may request deletion of your account and associated data. Instructions are available on the account deletion page and by emailing run.and.own@gmail.com. We aim to process verified deletion requests within 30 days.

7. Your choices and rights

• You can control location permissions in your device settings. If you deny location access, core run-tracking and territory features will not work.
• You can update profile information in the Application where available.
• You may request access, correction, or deletion of personal data by contacting run.and.own@gmail.com, subject to applicable law.

8. Children’s privacy

The Application is not directed to children under 16. You must be at least 16 years of age (or the age of digital consent in your jurisdiction) to use the Application. If you believe we have collected personal data from a child under that age, contact us and we will take appropriate steps to delete it.

9. Security

We use reasonable technical and organizational measures to protect personal data, including encrypted transport (HTTPS) and access controls provided by our cloud providers. No method of transmission or storage is completely secure; you are responsible for keeping your device and account credentials secure.

10. International processing

We use cloud infrastructure (including Google Firebase in the europe-west3 region for backend functions) and other providers that may process data in different countries. Where required, we rely on appropriate safeguards offered by those providers.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date. Continued use of the Application after changes become effective constitutes acceptance of the updated Privacy Policy, except where applicable law requires additional consent.

12. Contact us

If you have questions about this Privacy Policy or our data practices, contact ProfiTeam at run.and.own@gmail.com.

Last updated: 2026-10-14